12306，又有新功能！
<!----><style type="text/css">html{font-size:375%}</style><link href="https://pics-app.cnyw.net/static/publish/css/style.css?v=20240712" rel="stylesheet" position="1" data-qf-origin="/static/publish/css/style.css?v=20240712"><!-- 付费贴--> <div class="preview_article "> <!----> <p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pics-app.cnyw.net/forum/20250704100049front2_0_531849_FvVRwxdrqqv1e311sHmMZPh6jaAG.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" alt="" width="1080" height="435" data-qf-origin="forum/20250704100049front2_0_531849_FvVRwxdrqqv1e311sHmMZPh6jaAG.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb="https://pics-app.cnyw.net/forum/20250704100049front2_0_531849_FvVRwxdrqqv1e311sHmMZPh6jaAG.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb-origin="forum/20250704100049front2_0_531849_FvVRwxdrqqv1e311sHmMZPh6jaAG.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" /></p><h3>来源：新华社</h3><p> </p><p> </p><p> </p><p> </p><h3>6月28日起铁路部门试点开展“轻装行”服务</h3><p> </p><p> </p><p> </p><p> </p><p> </p><p>6月28日起，铁路部门在北京西、上海虹桥、广州南等19座车站试点开展“轻装行”服务，为旅客提供“门到站”“站到门”同城行李搬运服务，铁路12306App、微信小程序同步推出“轻装行”功能，旅客可通过线上预约办理，将有效减轻携带大件行李出行的负担，乘坐火车出行更加方便快捷。</p><p> </p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pics-app.cnyw.net/forum/20250704100050front2_0_531849_Fq4irKtNvjh8yBCtLkYkQHahcLNY.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" alt="" width="900" height="1155" data-qf-origin="forum/20250704100050front2_0_531849_Fq4irKtNvjh8yBCtLkYkQHahcLNY.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb="https://pics-app.cnyw.net/forum/20250704100050front2_0_531849_Fq4irKtNvjh8yBCtLkYkQHahcLNY.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb-origin="forum/20250704100050front2_0_531849_Fq4irKtNvjh8yBCtLkYkQHahcLNY.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" /></p><p> </p><p> </p><p> </p><p>今年以来，针对旅客携带大件行李出行不便的情况，铁路部门在广泛听取各方意见、深入开展市场调研的基础上，统筹运用车站场地、装备、人员等资源，研究设计了以为旅客提供“门到站”“站到门”行李搬运为主要内容的“轻装行”服务项目。自6月28日起在北京西、北京南、上海虹桥、上海、杭州东、杭州、合肥南、广州南、深圳北、长沙南、成都东、成都西、昆明、昆明南、大理、丽江、保山、普洱、西双版纳等19座车站试点开展“轻装行”服务。</p><p> </p><p> </p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pics-app.cnyw.net/forum/20250704100051front2_0_531849_Ft_xerb5xiVRSP3xvyRmVbOJt2Ia.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" alt="" width="900" height="1440" data-qf-origin="forum/20250704100051front2_0_531849_Ft_xerb5xiVRSP3xvyRmVbOJt2Ia.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb="https://pics-app.cnyw.net/forum/20250704100051front2_0_531849_Ft_xerb5xiVRSP3xvyRmVbOJt2Ia.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb-origin="forum/20250704100051front2_0_531849_Ft_xerb5xiVRSP3xvyRmVbOJt2Ia.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" /></p><p> </p><p> </p><p>在同城距离车站35公里内，旅客根据实际需要可选择以下两种“轻装行”服务。一是出发旅客“门到站”行李搬运服务。选定此项服务后，由工作人员到旅客指定位置上门收取符合托运规定的行李并搬运至出发车站，安检通过后，送至旅客乘车站台或指定站内行李服务柜（服务台）。二是到达旅客“站到门”行李搬运服务。选定此项服务后，由工作人员从旅客乘车站台或旅客指定的站内行李服务柜（服务台）收取行李，在约定时间内运送至指定位置。目前，上海虹桥站、上海站服务台为行李存放处，其余17座试点车站在显著位置设置了行李服务柜为行李存放处。</p><p> </p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pics-app.cnyw.net/forum/20250704095625front2_0_531849_FhzlMbam_YhwzKz3ik-gTWZyYQ07.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" alt="" width="900" height="1240" data-qf-origin="forum/20250704095625front2_0_531849_FhzlMbam_YhwzKz3ik-gTWZyYQ07.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb="https://pics-app.cnyw.net/forum/20250704095625front2_0_531849_FhzlMbam_YhwzKz3ik-gTWZyYQ07.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb-origin="forum/20250704095625front2_0_531849_FhzlMbam_YhwzKz3ik-gTWZyYQ07.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" /></p><p> </p><p> </p><p>已购车票的旅客可通过铁路12306App、微信小程序预约“轻装行”服务。办理“门到站”服务时，在开车前48小时至4小时预约，工作人员上门收取符合托运规定的行李并搬运至出发车站，安检通过后，按照旅客要求，在开车前30分钟将行李存入服务柜，或在开车前10分钟送至站台；办理“站到门”服务时，在列车到站前24小时至1小时预约，工作人员在取件后5小时内送达指定位置。以上服务在工作人员取件前，旅客可随时取消订单，不收取任何费用；在行李送达指定位置前，工作人员将与旅客电话确认，如遇旅客临时发生退票、改签等行程变化情况时，将依照约定办理后续业务并核收相应费用。</p><p> </p><p> </p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pics-app.cnyw.net/forum/20250704095629front2_0_531849_FucWtV6p9ejjB4twMU8nPwmWBv7j.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" alt="" width="1080" height="569" data-qf-origin="forum/20250704095629front2_0_531849_FucWtV6p9ejjB4twMU8nPwmWBv7j.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb="https://pics-app.cnyw.net/forum/20250704095629front2_0_531849_FucWtV6p9ejjB4twMU8nPwmWBv7j.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb-origin="forum/20250704095629front2_0_531849_FucWtV6p9ejjB4twMU8nPwmWBv7j.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" /></p><p> </p><p> </p><p>旅客选择“轻装行”服务的行李重量和尺寸需符合《国铁集团铁路旅客运输规程》规定，即每名儿童旅客可携带10千克，每名外交人员可携带35千克，其他旅客每人可携带20千克，普速列车单件行李长宽高之和不超过160厘米，动车组列车单件行李长宽高之和不超过130厘米。同时还应符合国家铁路局、公安部公布的《铁路旅客禁止、限制携带和托运物品目录》相关要求。</p><p> </p><p> </p><p class="empty_paragraph"> </p><p class="qf_image big noneditable" contenteditable="false"><img src="https://pics-app.cnyw.net/forum/20250704095625front2_0_531849_FrlGLb76ofLKI2TJSU8RPYq3eyGw.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" alt="" width="900" height="1176" data-qf-origin="forum/20250704095625front2_0_531849_FrlGLb76ofLKI2TJSU8RPYq3eyGw.jpg?watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb="https://pics-app.cnyw.net/forum/20250704095625front2_0_531849_FrlGLb76ofLKI2TJSU8RPYq3eyGw.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" data-qf-thumb-origin="forum/20250704095625front2_0_531849_FrlGLb76ofLKI2TJSU8RPYq3eyGw.jpg?imageView2/2/w/1080|watermark/1/image/aHR0cDovL3BpY3MtYXBwLmNueXcubmV0L18yMDE5MDQyNTA5MTYwMF81Y2MxMGE1MDc5ZjY2LnBuZw==/dissolve/100/gravity/SouthEast" /></p><p> </p><p> </p><p>“轻装行”服务试点初期按件计费，价格为“出发地至车站”和“车站至目的地”68元/件，“出发地至所乘列车站台”和“所乘列车站台至目的地”98元/件，后期将根据市场需求、运营成本等因素动态调整。旅客朋友如需获取“轻装行”服务更多信息，可拨打12306和95572客服热线、查询铁路12306App及微信小程序和车站公告。试点期间，铁路部门将广泛听取旅客朋友的意见建议，持续改进客运服务，让旅客出行体验更美好。</p><p> </p><p> </p><p> </p><p> </p><p> </p><p>来源：铁路12306微信公众号</p> <!----></div> 跟快递什么区别
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